By Aja Frost, November 13, 2014
Whether you like it or not (wink, wink), being liked at work is important to your success. Plus, let’s be honest: Being liked just plain feels good!
Fortunately, if you want to up your likeability quotient, doing a personality 180 is completely unnecessary. Just make these 10 changes. They’re small, but they’ll get you big results.
- It’s counterintuitive, but asking someone to do you a favor makes him or her like you more. (Huffington Post)
- Adding these 19 words to your repertoire will instantly boost your likeability. (Inc.)
- What the “eyebrow flash” is—and why it makes you instantly more charming. (Psychology Today)
- Here’s what the extremely likeable do differently. (Lifehack)
- If your boss crosses his or her legs, you should, too.(Psychologia)
- Why sometimes being more likeable means being less nice. (The Business Journals)
- Laugh at yourself—and seven other charisma-boosting moves. (Slate)
- Four tricks for remembering anyone’s name; because Fina from operations will like you all the more for it. (Fast Company)
- Should you wear that cologne? How scents can help or hurt others’ opinions of you. (Forbes)
- Try out these 10 genuine ways anyone can be charming, which include showing a little vulnerability. (Inc.)
As published on http://muse.cm/16cbfw4
About Shailendra Nair
AI Generalist & Executive Tech Leader in Insurance & Benefits Tech. Driving growth, trust, and resilience from AIG to Marsh McLennan.
I am an AI Generalist and Executive Technology Leader with a career dedicated to reimagining how insurance and benefits ecosystems work in a digital first world. My expertise spans Insurance & Benefits Tech, digital transformation, and cybersecurity, with a proven ability to turn technology into both a growth engine and a resilience enabler.
I have worked with global leaders such as PepsiCo, Allianz, AIG, and Marsh McLennan, experiences that gave me a rare mix of perspectives across insurance carriers, broking, and benefits advisory. This combination allows me to design solutions that balance global standards, local compliance, and client expectations while driving measurable business value.
My strength lies in full stack insurance technology leadership, covering Property & Casualty, Life, and Benefits. I bring hands-on expertise in infrastructure, cloud, security, and enterprise architecture, combined with data platforms, AI automation, and digital ecosystems. Having led across this spectrum, I can translate complex technology into practical outcomes that deliver trust, scale, and innovation.
As an AI Generalist, I focus on impact:
• Building automation first operations that scale efficiently.
• Designing chatbots and intelligent assistants to empower employees and clients.
• Deploying AI-driven QA frameworks to improve speed and accuracy.
• Exploring agentic AI roles to support compliance and transformation.
My philosophy is simple: technology should reduce friction, inspire confidence, and accelerate growth. I design platforms that enhance sales, revenue, and client stickiness, proving that tech can directly enable business outcomes. At the same time, I remain deeply client centric a solution enabler who thinks out of the box to solve real challenges and deliver measurable ROI.
🌍 What excites me most is reimagining benefits ecosystems for the future of work. Employees demand seamless digital first experiences, organizations need efficiency, and regulators require trust and security. My mission is to build ecosystems that are secure, resilient, innovative, and human focused.