The IT department is flattening office hierarchy, one device at a time


Everyone is fretting over “bring your own device” policies and the headaches they mean for the information-technology department. But the silver lining is that they also help make workplaces, across titles and time zones, much more equitable places.

Corporate access to devices is being driven by the organization’s need for increasing productivity, not the need to save money by limiting access. Within organizations, different people already use laptops, desktops, tablets and smartphones depending on their role within the company. In the past this was heavily influenced by the level the individual held within the organization; however, in recent years, with lower costs for portable devices, this is no longer the case. People who are on the move (i.e. nearly everyone) require portable devices—be they smartphones, laptops or tablets—regardless of whether they are sales representatives or CEOs.

Regardless of country or work function, equality among workers can be ensured by providing appropriate access to the information needed to do the job and the tools to manage that information. Which device (including operating system) should not be an obstacle to that access and the correct device is very likely to be dependent on the task to be performed.

Device selection and operating system (OS) selection go hand-in-hand because the OS is coupled with the device (e.g. Apple iOS with iPads and iPhones, Microsoft Windows with laptops, Android with many other Smartphones, Linux as an option on laptops and desktops, etc.). When we select one, we really select both.

Workers are selecting the device and associated operating system they are most familiar with. The ever-increasing array of smartphones, tablets and computer devices are available in almost every country so there are no constraints to what a worker can choose now that BYOD has arrived. The benefit to the organization is that workers are happier and more productive as a result.

While still in their early stages, mobile-device management solutions are helping IT to secure any device being used in the corporate environment, which in turn, allows workers and organizations to use the devices that they prefer–all leading to help ensure information access and equality among workers.

As published on http://qz.com/74535/the-software-thats-making-it-easier-to-use-your-phone-at-work/

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About Shailendra Nair

AI Generalist & Executive Tech Leader in Insurance & Benefits Tech. Driving growth, trust, and resilience from AIG to Marsh McLennan. I am an AI Generalist and Executive Technology Leader with a career dedicated to reimagining how insurance and benefits ecosystems work in a digital first world. My expertise spans Insurance & Benefits Tech, digital transformation, and cybersecurity, with a proven ability to turn technology into both a growth engine and a resilience enabler. I have worked with global leaders such as PepsiCo, Allianz, AIG, and Marsh McLennan, experiences that gave me a rare mix of perspectives across insurance carriers, broking, and benefits advisory. This combination allows me to design solutions that balance global standards, local compliance, and client expectations while driving measurable business value. My strength lies in full stack insurance technology leadership, covering Property & Casualty, Life, and Benefits. I bring hands-on expertise in infrastructure, cloud, security, and enterprise architecture, combined with data platforms, AI automation, and digital ecosystems. Having led across this spectrum, I can translate complex technology into practical outcomes that deliver trust, scale, and innovation. As an AI Generalist, I focus on impact: • Building automation first operations that scale efficiently. • Designing chatbots and intelligent assistants to empower employees and clients. • Deploying AI-driven QA frameworks to improve speed and accuracy. • Exploring agentic AI roles to support compliance and transformation. My philosophy is simple: technology should reduce friction, inspire confidence, and accelerate growth. I design platforms that enhance sales, revenue, and client stickiness, proving that tech can directly enable business outcomes. At the same time, I remain deeply client centric a solution enabler who thinks out of the box to solve real challenges and deliver measurable ROI. 🌍 What excites me most is reimagining benefits ecosystems for the future of work. Employees demand seamless digital first experiences, organizations need efficiency, and regulators require trust and security. My mission is to build ecosystems that are secure, resilient, innovative, and human focused.
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